1. Three strategies for implementing a culture of safety in the ambulatory care setting include:
   a. Board of Directorss involvement b. Safety walks c. A non-punitive environment d. All of the above
2. Two potential patient safety challenges as they relate to technology in the ambulatory care setting include:
   a. Interface issues among healthcare institutions that result in fragmentation & inaccuracy of reports b. Up-front cost of technology hardware / software c. There are no patient safety technology challenges d. "a" and "b" only
3. Resources for more patient safety information include:
   a. National Patient Safety Foundation b. Institute for Safe Medication Practices c. Institute for Healthcare Improvement d. All of the above
4. Environmental patient safety issues include:
   a. Sharps containers in exam rooms accessible to children b. Properly functioning equipment c. Cluttered hallways with equipment d. "a" and "c" only

5. Patient safety education is important for:
   a. Providers b. Staff c. Patients d. All of the above

6. Provider and staff patient safety education can include:
   a. No education is needed on patient safety b. Case scenarios c. Quality improvement tools such as FMEAs d. "b" and "c" only
7. Some approaches to address patient safety in a nonelectronic record environment include:
   a. No approaches are needed to address the issue b. Assign an employee to batch, manage and audit the paper trail c. Schedule patients for follow-up examinations d. "b" and "c" only
8. The following patient safety initiatives will assist the ambulatory care setting to build a strong foundation
   for clinical excellence to improve health outcomes:
   a. Develop a culture of safety b. Address environmental safety issues c. Technology enhancement d. All of the above

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