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LifeBridge: Confidential Physician Counseling


The LifeBridge: Confidential Physician Counseling program is designed to address the seriousness of physician burnout in our community. Practicing medicine can be highly stressful and doctors face day-to-day challenges with emotional stress and work burnout. This can impact one's personal, practice or family life. In partnership with the DCMS Foundation, we provide LifeBridge, a resource that is voluntary and confidential. Through a private 24/7 wellness line, six free counseling and coaching sessions are available to all DCMS members.

LifeBridge does NOT create a medical record. Many physicians have expressed concern that seeking appropriate help from a mental health professional will create a medical record and could impact their licensure. LifeBridge was designed in conjunction with the Florida Board of Medicine specifically to be a pre-clinical program that does not create a medical record.



LifeBridge is mindful of privacy and confidentiality. No information is diclosed to others. The certified counselors are experienced in coaching healthcare professionals and are dedicated to the needs of DCMS physicians with flexible hours and availability. DCMS does not keep client specific records. As a standard practice, clinicians keep confidential records, but do not reveal physician identity to the DCMS.


CALL: 904-447-LIFE (5433)





Dr. James Lounsbury has been in practice for more than 15 years and specializes in relationship issues, emotional disturbance, and anger management. His techniques include coaching, hypnosis/self hypnosis, cognitive behavioral “talk” therapy, meditation, mindfulness, and trauma resolution.

Dr. Lounsbury attended the University of Natural Health and is Board-Certified by the American Board of Examiners. You can learn more about his practice by clicking here.


Contact Dr. Lounsbury:

Office Phone: (904) 248-0005

Office Location: 13133 Professional Drive, Suite 200, Jacksonville FL 32225

Practice Hours: Monday-Friday (12 pm - 6 pm), Saturday (11 am - 2 pm)




Dr. Mia Wilson has almost 20 years of counseling experience. She holds a Masters in Science in Mental Health Counseling. Dr. Wilson specializes in depression, mood, anxiety, and panic disorders, stress, and anger management.


Contact Dr. Wilson:

Office Phone: (904) 891-6614

Office Location: Westside of Jacksonville

Practice Hours: Monday-Friday (9 am - 7 pm), Saturday (9 am - 2 pm)





Gwendolyn Allen has been in practice for more than five years and specializes in anxiety, women's issues, and child and adolescent psychology, along with coping skills and life coaching. Her approach includes cognitive-based therapies that focus on mindfulness and acceptance, mindfulness, motivational interviewing.

Ms. Allen attended Nova Southeastern University and graduated in 2009. You can learn more about her practice by clicking here.


Contact Gwendolyn Allen:

Office Phone: (904) 504-5119

Office Location:  4575 St. Johns Avenue, Jacksonville, FL 32210




Terry Hoffmann is an accomplished executive coaching professional with proven success partnering with physicians and physician executives as they continuously adapt to a rapidly-changing healthcare landscape. Terry is a valued thought partner for physicians as they strive to maintain and improve their capacity and professional satisfaction. She has demonstrated success in creating customized coaching engagements that re-energize physicians so they can reconnect with their passion for medicine. Terry believes caring for the care team is essential if we are to achieve the quadruple aim.

Terry has a variety of specialties including executive coaching, physician well-being, emotional intelligence, positive psychology, and cross-functional collaboration. She received her Graduate certificate in Executive & Professional Coaching from the University of Texas at Dallas and her MA in Counseling Psychology from the University of North Florida. She is also board certified and a Florida Licensed Mental Health Counselor.


Contact Terry Hoffmann:

Call (904) 343-6193 or email

Terry is available through phone & video conferencing, or can meet at a location of your choice.

Practice Hours: Monday-Friday (7 am - 6 pm)

Learn more at




Natalie Kovish has been in practice for more than 18 years. She specializes in mental health counseling and substance abuse counseling and holds a Dual Master's degree. Ms. Kovish has experience in inpatient and outpatient mental health and works with all ages and professions.

Contact Natalie Kovish:

Call LifeBridge at (904) 447-5433

Office Location: San Jose area

Practice Hours: Monday, Tuesday, Wednesday (6 - 9 pm)

Clients scheduled via telephone interview




  • Appointments within 24 hours of request, including before or after office hours
  • Immediate emergency appointments available
  • No insurance is billed
  • Privacy and confidentiality adherence through our dedicated certified counselors
  • FREE to DCMS members - 6 sessions per member/year
  • No information disclosed to others without the physician's written consent



For urgent needs, please dial 911 or contact the Florida Awareness & Support Hotline. Call 211 or (904) 632-2000 in Duval County. Call 1-800-346-6185 Toll Free in Northeast Florida.



Please consider making a donation to the DCMS Foundation to help us continue this important program for our physicians in need.



The DCMS has put together a Resource Library with articles, videos, and websites dedicated to wellness. Feel free to use these resources, as needed.